News
AI In The Inbox: Gmail's New Changes Are Reordering The Way Consumers Use Email
12+ hour, 56+ min ago (246+ words) Few marketers are ready for Gmail's recent AI inbox overhaul. Why would they be? This isn't all bad. Phelan predicts that inbox providers will use AI "to drive drastic changes, to reduce the noise in their users' inboxes, to make…...
Spam By Any Other Name: The Case For Cold Email
2+ week, 8+ min ago (274+ words) There was a time when direct mail" no matter how welcome"was referred to as "junk mail." In that same way, cold email is often called "spam," even when it is legitimate. "It's commonly accepted that cold outreach should be…...
The Educated Inbox: Google Adds AI Overviews To Gmail 01/08/2026
2+ week, 6+ day ago (239+ words) Google is not done adding improvements to Gmail." For one thing, the search firm is extending its AI Overviews feature -- which provides summaries in response to queries -- to Gmail, which has 3 billion users. Then there us AI Inbox, which facilitates…...
The AI Email Tell: How To Know A Message Was Written By A Robot
3+ week, 2+ hour ago (293+ words) Many people can spot scam emails with their bad grammar and spelling. But how many can identify messages written by artificial intelligence?" People should learn how because more than 6.7 billion AI-generated emails are now being sent every day, according to…...
The Daily Nudge: Google Offers Personal Inbox Briefing 12/24/2025
4+ week, 1+ day ago (212+ words) Gmail users have been given a holiday gift by Google in the form of a new AI feature. CC, introduced last week, is an AI productivity agent that connects a person's Gmail, Google Calendar, Google Drive and the wider web,…...
No-Loss Name Change: Gmail Users Can Alter Their Addresses, Keep Data 12/29/2025
4+ week, 2+ day ago (229+ words) Email marketers face a potential new headache heading into 2026: Google is allowing Gmail users to change their email addresses without losing data. People can now dump embarrassing addresses that they might have created as teenagers or when changing their names....
Privacy For Sale: Some Consumers Would Switch From Gmail To ProtonMail 05/28/2025
1+ mon, 2+ day ago (150+ words) People value their privacy. But how many are willing to pay for it?" Android Authority"asked that question and found that"Gmail may have a serious rival as an email provider: ProtonMail, a paid service that offers end-to-end encryption and…...
Outlook Goes Dark: Major Outage Hits Microsoft Email Users
3+ mon, 2+ week ago (296+ words) Microsoft Outlook users were hit with a massive outage on Thursday afternoon." The issue was quickly resolved, but seemed pretty intense for a time, hitting a peak around 3 p.m. ET." Microsoft reported that a "portion of network infrastructure in North America…...
How iOS 18 Is Rewriting The Rules Of Email Engagement
5+ mon, 3+ day ago (542+ words) If you're still judging email performance by open rates, it's time to catch up. Apple's iOS 15 put open rates on life support, and iOS 18 pulled the plug. With Apple devices responsible for nearly half of all email engagement, any change…...
Inbox Sleuth: AI Is Being Used For Email Deliverability
5+ mon, 1+ week ago (181+ words) Artificial intelligence (AI) which has been used to write emails, is now being applied to email deliverability." MailGenius, an email deliverability platform, has launched a feature called AI Email Grader & Editor, which it says can diagnose deliverability issues. The AI…...